Anis Ul Gulzar
Panel Helpdesk Associate
- Role
- Help Desk Associate at Sago
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Anis Ul Gulzar
MBA focused in Marketing & HR from University of Kashmir.
Experience
Help Desk Associate
Aug 2024 — Present · Gurugram, IN
Providing support to respondents in the US and UK.• Intake, triage, investigate, and respond to inquiries directed to Sago’s respondent help desk, maintaining our company’s reputation for high-quality service• Effectively assess respondent needs and consistently provide accurate, valid, and complete information, aiming to resolve issues with as few touch points as possible• Work with internal teams to troubleshoot issues that impact respondent experiences• Escalate complex issues appropriately and follow up to ensure timely resolution• Learn and stay up-to-date on Sago’s technologies and procedures• Follow appropriate communication procedures, guidelines, and policies • Other duties as assigned
Education
University of Kashmir
Bachelor of Business Administration - BBA
2015 — 2018
University of Kashmir
Master of Business Administration - MBA
2018 — 2020
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