Anish Rajdhar Tiwari
Senior Engagement Associate @DoorDash
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WORK HISTORY
Senior Engagement Associate @DoorDash
Toronto, ON, CA
Executed 8 enterprise deployments using Agile sprints and technical optimization to increase rollout velocity by 32% while ensuring 99.9% uptime across departments, maintaining alignment with stakeholder-led roadmaps for seamless, efficient platform transitions and scalable integrations.• Developed 4 phased change roadmaps leveraging readiness matrices, analytics, and orchestration models, driving a 41% increase in tool adoption across 6 departments, while minimizing resistance and aligning outcomes with targeted transformation frameworks.• Coordinated 5 user feedback loops and 300+ staff training sessions using telemetry data and dashboards, resulting in a 38% increase in user satisfaction and 29% decrease in abandonment during phased internal tool optimization.• Structured 7 departmental deployment strategies integrating governance models and traceability frameworks, reducing cross-functional coordination lags by 46% and improving clarity of release timelines and dependency alignment.• Created 3 organizational change templates including risk matrices, impact simulations, and scenario planning, cutting onboarding cycles by 19% and boosting compliance accuracy across enterprise implementation workflows.
EDUCATION
Northeastern University
Master's degree
Thakur College of Science & Commerce
Bachelor of Science (B.Sc.)
University of Mumbai
Master of Business Administration (MBA)
University of Mumbai
High School Diploma
SKILLS
ABOUT ANISH RAJDHAR TIWARI
Twelve years ago, I stood in a dimly lit server room watching an overworked system collapse under the pressure of bad design. That experience changed how I looked at digital health not just as a software, but as a bridge between care and outcomes. From that point on, I dedicated my work to delivering healthcare IT projects that don’t just function but the way they empower care providers, patients, and systems to work smarter. My journey has taken me across clinical networks, health-tech firms, and telehealth programs in both India and North America. At each step, I have focused on implementation excellence, terminology precision, and data integrity knowing that a single mismatch in a SNOMED CT code or a delay in a deployment can impact lives. I specialize in making these complexities invisible for the end user while staying accountable to every technical standard, audit metric, and clinical need. At Tata Elxsi, I led the rollout of the TEngage platform across six facilities, integrating HL7 FHIR and LOINC frameworks. I helped demonstrate the system at HIMSS 2022, a defining moment in showing how standards and usability can coexist. At eClinicalWorks, I spent nearly a decade guiding over 50 EMR SaaS deployments with zero post-deployment regression and maintaining a 95% client satisfaction score. Whether it’s stakeholder alignment, agile delivery, or compliance validation I make complexity manageable and execution consistent. Currently, at DoorDash Technologies, I coordinate enterprise tool deployments across departments with 99.9% uptime, designing cross-functional roadmaps that reduce resistance and improve user adoption. I enjoy blending technology with governance, and execution with empathy. For me, project success isn’t defined by just timelines it’s about enablement and lasting system impact. Select Achievements • Deployed 50+ EMR systems with zero post-deployment regressions, achieving 95%+ client satisfaction rates • Increased platform rollout velocity by 32% at DoorDash while maintaining 99.9% service uptime • Integrated HL7 FHIR, SNOMED CT, and LOINC in TEngage rollout, improving interoperability throughput by 33% • Reduced terminology mapping errors by 44% across 9 clinical networks via structured governance frameworks • Mentored 22 informatics teams, increasing terminology adoption rates by 51% through lifecycle-based training
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