Anish Rao
WFM, Strategy and Operations| Linkedin, Amazon, Yahoo | Leadership, Customer Support, WFM, Digital Marketing Campaign Optimization |
- Role
- Manager, Support Operations Planning at Linkedin
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Anish Rao
I lead the Support Operations Planning team (WFP and strategy) in APAC of 3 FTEs and 30 vendors based in Manilla. This org handles centralized short-term planning, Real Time Monitoring and Workforce Strategy. We work closely with the vendor and FTE teams supporting Global Support APAC to drive operational rigor through data. My background spans over 8 years in digital marketing, SEO, and ad serving across North America and Canada, with a strong focus on driving customer success.I leverage data and analytics to boost performance, customer satisfaction, and business growth, backed by a postgraduate degree in Business Analytics and Business Intelligence from the Great Lakes Institute of Management. Certified in Yahoo-Gemini, Google AdWords, and Bing Ads, my expertise extends across digital advertising, underscoring my commitment to excellence in customer service.
Experience
Manager, Support Operations Planning
Jul 2025 — Present
I lead the Support Operations Planning team in APAC of 3 FTEs and 30 vendors based in Manilla. This org handles centralized short-term planning, Real Time Monitoring and Workforce Strategy. We work closely with the vendor and FTE teams supporting Global Support APAC to drive operational rigor through data.
Education
Indian School Muscat
High School
1997 — 2006
Christ University, Bangalore
Bachelor of Business Management, Marketing
2008 — 2011
Great Lakes Institute of Management
PGP BABI (Post Graduate Program in Business Analytics and Business Intelligence), Business Analytics
2018 — 2019
Skills
- Team Management
- Media Planning
- Yahoo Search Marketing
- Ad Optimization
- Event Management
- Social Media
- Social Media Marketing
- Microsoft Excel
- Digital Media
- Marketing Communications
- Msn Adcenter
- Blogging
- Search Engine Marketing (Sem)
- Marketing
- Social Networking
- Online Marketing
- Email Marketing
- Online Advertising
- Corporate Communications
- Content Strategy
- Marketing Strategy
- Pay Per Click (Ppc)
- Keyword Advertising
- Copywriting
- Microsoft Office
- Creative Optimization
- Public Relations
- Brand Development
- Media Relations
- Business Strategy
- Advertising
- Text Ads
- Market Research
- Digital Marketing
- Search Advertising
- Keyword Generation
- Management
- Account Optimization
- Account Management
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