Anish Jose

About Anish Jose

Results-driven business leader with 20+ years of experience building and scaling revenue engines for high-growth supply chain and IoT technology companies. Expertise in defining GTM strategy, driving P&L performance, and securing strategic acquisitions for market leadership. Proven ability to lead cross-functional teams, forge transformative partnerships, and deliver exponential growth in competitive, global markets. Leverages AI/ML frameworks for strategic decision-making and organizational transformation.Core Competencies• Business & Strategy: P&L Management | Corporate & GTM Strategy | Market Expansion | VC/PE Engagement | Board Reporting | Investor Relations | Business Transformation | Fundraising• Growth & Sales: B2B Enterprise Sales | Strategic Acquisitions | Key Account Management | Customer Success & Retention | Partner Ecosystem Development | Complex Contract Negotiation | Channel Sales• Operational Excellence: Revenue Operations (RevOps)| Process Optimization | Supply Chain Management | SaaS Metrics (ARR, CAC, LTV, NRR)| Strategic Planning | Product Commercialization• Technology & AI: AI & GenAI Strategy | AI Implementation Roadmaps | Data-Driven Decision Making | IoT Platforms | Videotelemetry | Digital TransformationCurrently, as Business & Commercial Head for Jio Smart Mobility (Reliance), I lead the charge in developing and launching AI-powered platforms and innovative tech solutions, driving market expansion, revenue growth, and managing full P&L responsibility. My expertise spans building and scaling tech-focused ventures, from SaaS and IoT to the cutting-edge realm of smart mobility.My journey into the tech sphere began at Freight Tiger, where I embraced the startup ecosystem, scaling customer bases and driving product adoption through a 360-degree general management approach. Leading the Customer Success (CX) verticals and spearheading new sales, revenue generation, I contributed to significant digital transformations in key industries & logistics tech landscape.Prior to my SaaS transition, I led business strategy and operations for automotive, engineering, and manufacturing verticals across the Indian Subcontinent, Middle East, and Africa for UPS world’s largest supply chain & logistics organisation. Earlier in my career, as a Country Global Account Manager, I drove sales and operations for top-tier global clients across India for DHL Express, leading three distinct business verticals – Aviation, Automotive, Engineering & Manufacturing.

Experience

1. Head Business & Commercial Operations Jio Things

   Jio

   May 2022 — Present · Mumbai, IN

   Spearheaded market expansion and revenue growth for Jio Smart Mobility, driving a 15x increase in commercialization and revenue within two years achieving significant year-over-year growth in ARR• Builds and leads a high-performing team, establishing the entire sales function and process from the ground up, and achieving a consistent reduction in CAC• Successfully expanded into diverse industry verticals, including FMCG, Petrochemicals, and Commercial & Industrial (C&I), acquiring nearly a 100 new customers in 2 years, growing the customer base 10X• Developed and launched AI-powered platforms, IoT devices and sensors, and next-generation technologies like videotelemetry and human behavior technologies.• Established a robust channel sales and distributor network, significantly broadening Jio\'s market reach.• Designed and implemented strategic marketing campaigns and lead generation initiatives, improving sales conversion cycles and lead-to-opportunity ratios.• Prepared and positioned Jio for participation in high-potential bids and tenders, enhancing the company\'s credibility and market presence.• Establishes a customer success and account management team, effectively managing relationships with 100+ key customers and improving customer retention rates.• Developed strategic partnerships to expand Jio\'s portfolio and enhance product offerings.• Collaborates closely with product and engineering teams to deliver key product offerings that improve market positioning and customer lifetime value (CLTV).• Managed full P&L responsibility, ensuring profitability and sustainable growth.• Expanded into new product areas like videotelemetry, e-locks, and fuel sensors, and new industry segments like Mining, Iron & Steel, Railways, Aviation, and Resellers & Distributors.• Represented Jio at key industry forums, establishing thought leadership and expanding industry network.

Education

• ISB&M

  MBA, Marketing & Finance

  2002 — 2004

Skills

• Business Strategy
• Account Management
• Negotiation
• Sales
• Energetic Team Player
• Logistics
• Customer Satisfaction
• New Business Development
• Management
• Major Account Acquisition
• Contract Management
• Supply Chain
• Major Account Development
• Business Development
• Leadership
• Team Management
• Retention Strategies
• National Programs
• Sales Management
• Customer Management
• Business Planning
• Sales Operations
• Pricing Strategy
• Business Decision Making
• Crm
• Logistics Management
• Selling
• Strategy
• Consultative Selling Style
• Supply Chain Management
• Key Account Management