Anisha Kachroo
AML - KYC Professional with more than 12 yrs of Exp | CAMI Certified | Ex- Sumitomo Mitsui Banking Corporation | Ex - Royal Bank of Scotland
- Role
- Delivery Manager at AML RightSource
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anisha Kachroo
CAMI Certified | 11 yrs of experience working in the banking industry. Expert in AML…
Experience
Delivery Manager
Sep 2024 — Present · Noida, IN
Lead and manage a team of AML/ Fincrime Analysts, overseeing day-to-day operations across multiple client projects- Establish and implement engagement-specific quality control frameworks to ensure consistent delivery standards- Proactively address quality issues through coaching, feedback, and process refinement to reduce risk exposure- Act as the primary liaison between the client and internal teams, managing communications, updates, and escalations- Foster strong, transparent relationships with clients through consistent performance and proactive engagement- Monitor engagement performance using pre-defined KPIs and KRIs as per the SOW- Prepare, review, and share detailed dashboard reports with leadership and clients on a regular basis- Analyze performance trends to identify gaps and recommend actionable improvements- Assess team training needs based on performance reviews, process updates, and client feedback- Coordinate internal training sessions and workshops to address knowledge gaps and upskill the team- Continuously review engagement workflows to identify bottlenecks and recommend process improvements- Collaborate with clients and internal stakeholders to ensure process changes align with business needs- Evaluate resource allocation and adjust staffing models to meet fluctuating engagement demands- Partner with leadership to ensure leverage models remain optimized and aligned with contractual terms- Identify potential risks related to operations, compliance, or resource planning that could impact project delivery- Maintain clear communication channels to facilitate upward and downward flow of risk-related feedback- Conduct performance evaluations and one-on-one sessions to support individual development plans- Provide mentoring, motivational support, and growth opportunities to build a high-performing team- Collaborate with leadership to align business development initiatives with client goals and regulatory trends.
Education
Guru Nanak Dev University
Bachelor of Business Administration Computer Aided Management (BBA)
2004 — 2007
Siddharth International School
Science
Jagan Institute Of Management Studies
Master of Business Administration (M.B.A.)
2008 — 2010
Skills
- Microsoft Excel
- Anti Money Laundering
- Kyc
- Regulatory Compliance
- Business Analysis
- Sanction
- Sas
- Microsoft Office
- Banking
- Team Management
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