Anisha Das

System Engineer @ TCS | SFCC (Demandware/B2C/Salesforce Commerce Cloud) | Salesforce Certified Associate | AZ-900 Certified

Role: System Engineer at Tata Consultancy Services
Location: Kolkata, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Anisha Das

Experienced as a Technical Production Support engineer (Demandware/B2C) with knowledge of…

Experience

System Engineer
Tata Consultancy Services
Jan 2021 — Present · Kolkata, IN
Responsibilities:• Proficient in SFCC Business Manager with knowledge of customizations in catalog, merchandising, site preferences, promotions, pricebooks, campaigns, content assets/slots, job configurations, order management, payment integrations, and post-production release activities.• Collaborate with development teams, site reliability engineers, business units, and vendors to address operational challenges through software engineering practices.• Actively participated in migrating old legacy sites to new Edgio (formerly Moovweb/Layer0) cloud-based platform for enhanced digital content performance across all brands.• Provide assistance in a wide range of critical activities, including deployment pipelines, monitoring, alerting, reporting, and change management, ensuring seamless operations within the organization.• Implement Site Reliability Engineering principles using Splunk AI Ops. and analyze data with Quantum Metric, GA, Tableau for conversion rate improvements and enhancements.• Proficient in Jira, ServiceNow for troubleshooting SFCC issues, API failures, Splunk, and site outages (along with communicating impact analysis and end-to-end ticket resolution). Utilize tools like Blue Triangle, Lighthouse, Akamai, Optimizely for system analysis.• Exposure to managing traffic between MoovWeb & legacy SFCC sites through Akamai configuration as well as monitoring bot traffic in Akamai. • Enhanced company processes through SOPs, optimizing workflows, and ensuring consistent quality.• Participated in SFRA SFCC training for storefront development, design, and implementation

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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