Anish Rai
Customer Success Strategist | CX Practitioner | Management Professional
- Role
- Senior Customer Success Manager at Tibco
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Anish Rai
Dedicated to creating positive customer experiences and helping our clients achieve their business objectives through effective customer success strategies. I work collaboratively with cross-functional teams, including sales, marketing, and product development, to ensure that our clients receive a seamless and holistic experience. I am adept at identifying areas of improvement in the customer journey and developing actionable plans to address them. I am skilled at analyzing customer data and feedback to measure customer satisfaction and identify trends and patterns. I use this information to make data-driven recommendations to improve our products and services, ultimately driving customer loyalty and retention.
Experience
Senior Customer Success Manager
Aug 2022 — Present · Pune, IN
Education
Great Lakes Institute of Management
Master of Business Administration, Marketing & Analytics
2018 — 2019
University of Mumbai
Bachelor of Engineering (B.E.), Information Technology
2009 — 2013
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