Anish Pathak

Experience

1. Branch Manager

   Tciexpress Ltd

   Apr 2026 — Present · Gurugram, IN

   1.Operational Excellence & Transit-Load Optimization: Ensuring that trucks/vehicles leaving the branch are utilized to their maximum capacity to reduce cost per kg.Timely Dispatch & Delivery: Monitoring the inbound and outbound movement to ensure shipments meet the Promised Delivery Date (PDD).Vendor Management: Coordinating with local vendors for last-mile delivery vehicles and labor (loaders/unloaders).2. Sales Leadership & Revenue Growth-Driving the Sales Team: Managing and motivating the sales executives to meet the branch\'s overall revenue targets.Key Account Management: Directly handling the branch\'s most important corporate clients and ensuring their grievances are addressed immediately.Market Expansion: Identifying new industrial pockets or commercial hubs within the branch\'s territory to expand the customer base.3. Financial Accountability (P&L)-Profitability: Managing the branch expenses (rent, electricity, labor, fuel) against the revenue generated to ensure the branch remains profitable.Outstanding Recovery: Taking ultimate responsibility for collecting pending payments from clients. In logistics, the BIC is often held accountable for \"Overdue\" payments.Audit & Compliance: Ensuring all billing, petty cash, and documentation are transparent and ready for corporate audits.4. Team & Facility Management-Staff Supervision: Managing the office staff, warehouse labor, and drivers. This includes roster management and performance tracking.Warehouse & Inventory: Ensuring the warehouse (Godown) is organized, safe, and follows SOPs (Standard Operating Procedures) to prevent theft, leakage, or damage to goods.Safety & Security: Monitoring CCTV and ensuring that the cargo is handled securely.5. Problem Solving & Escalation-Claims Management: If a shipment is lost or damaged, the BIC must investigate, coordinate with the insurance/claims department, and manage the client’s expectations.

Education

• Greater Noida Institute of Technology(GNIOT)

  Master of Business Administration - MBA, Operation management

• A.N. college dumka

  B.com, Accounting

• As college deoghar

  I.com, Accounting

• SSM

  MADHYAMIK-X