Anish Gole

Program Success Partner at IDFC First Bank - Startup Banking

Role
Program Success Partner at IDFC FIRST Bank
Location
South Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Program Success Partner

    IDFC FIRST Bank

    Oct 2024 — Present · Mumbai, IN

    Portfolio Management & Business Intelligence -Tracking and analyzing portfolio performance, enabling CSPs to drive CASA and TD book growth.Incentive Module Management –Managing end-to-end incentive module, ensuring timely processing and accurate payout calculations.Monitoring performance against incentive metrics, enabling CSPs to track progress towards targets.Data-Driven Insights & Cross-Sell Opportunities - Equipped CSPs with key enablers, helping them maximize business potential.MoM analysis of top CA contributors, helping CSPs focus on key customer relationships. Tracking of CMS & TFX fee generation, identifying new cross-sell opportunities.Automation & Reporting - Working to automate reports via Tableau, reducing TAT, minimizing manual errors, and providing real-time visibility to CSPs.Customer Acquisition & Engagement - Implemented tracking of acquisition sources to ensure adherence to best practices.Product & Platform Enhancements - UAT testing for the FIRST Wings Connect Ecosystem platform, ensuring a seamless user experience for startup networking and mentorship. Customer Communication & Marketing Analysis - Tracking of customer responses from marketing campaigns to analyze engagement, refine targeting strategies, and enhance product adoption. Financial Performance Monitoring - Preparing the Startup Banking P&L, ensuring accurate financial tracking and assessment to support business growth and profitability.Incentive Module Management –Managing end-to-end CSP incentive module, ensuring timely processing and accurate payout calculations.Monitoring performance against incentive metrics, enabling CSPs to track progress towards targets.

Education

  • K.P.B Hinduja College of Commerce

    Bachelor of Commerce, Accounting & Finance

    2014 — 2017

  • NIIT Institute

    Post Graduation Program, Accounting & Finance

    2017 — 2018

  • Great Lakes Institute of Management

    Post Graduate Program in Product Management and Analytics (PGP-PMA)

  • University of Mumbai

    M.Com

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Anish Gole — Program Success Partner at IDFC FIRST Bank in South Mumbai, MH, IN | Unifers