Anirudhya Chakraborty
14 Years in Customer Service domain and Team Management || V&A Trainer in TP || Ex-Amazonian || Project Management || Business Enabler || Training & Development || Lean Six Sigma Yellow Belt ||Leadership Excellence
- Role
- Communication Trainer at TP
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Anirudhya Chakraborty
Experienced Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Currently associated with no 1 e-commerce giant in the world. Skilled in Service Delivery, Process Training, Training and development, Service-Level Agreements (SLA), ITIL, Customer Relationship Management (CRM), and Customer Satisfaction.
Experience
Communication Trainer
Jul 2025 — Present · Noida, IN
Conduct voice and communication training sessions to enhance employees’ spoken English, clarity, and customer interaction skills.Coach team members on pronunciation, intonation, grammar, and professional tone for global business communication.Provide feedback and corrective guidance through role plays, call audits, and one-on-one coaching.Design and deliver training modules focused on soft skills, active listening, and confidence building.Collaborate with operations and quality teams to identify communication gaps and implement improvement plans.Track progress of trainees and prepare performance reports to ensure training effectiveness.
Education
Netaji Nagar College
Higher Secondary, Accounts
2001 — 2004
LAskarpur Vidyasagar Vidyapith
Secondary, 2001
1995 — 2001
Skills
- Bpo
- Mis
- Crm
- Itil
- Call Center
- Project Management
- Team Management
- Customer Satisfaction
- Sla
- Troubleshooting
- Operating Systems
- Service Delivery
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.