Anirudh Monga
Executive Vice President of Operations @ Teleperformance | Customer Experience, BPO | Harvard & INSEAD Executive Education
- Role
- Executive Vice President of Operations at TP
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Executive Vice President of Operations
Jan 2024 — Present · IN
Education
arvato Circle of Professionals
Leadership development
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
INSEAD
Leadership development, Preparing for Opportunities
Harvard Business School Executive Education
Mastering New Challanges, Business Administration and Management, General
Skills
- Customer Service
- Customer Satisfaction
- Project Management
- Outsourcing
- Contact Centers
- Management
- Six Sigma
- Customer Experience
- Program Management
- Performance Management
- Crm
- Service Delivery
- Business Development
- Call Centers
- Business Analysis
- Leadership
- Operations Management
- Process Improvement
- Business Process Improvement
- Call Center
- Strategy
- Vendor Management
- Team Management
- Account Management
- Change Management
- Offshoring
- Cross-Functional Team Leadership
- Business Process Outsourcing (Bpo)
- Employee Engagement
- Workforce Management
- Business Strategy
- Team Leadership
- Project Delivery
- Customer Relationship Management (Crm)
- Sla
- Transition Management
- Copc
- Bpo
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