Aniruddha Damle

About Aniruddha Damle

Director of Application Development and Maintenance with 24+ Years of Experience in Salesforce /.Net Custom Client-Server CRM / Web / Mobile / ETL Reporting Analytics / ERP / Mainframe applications lifecycle management. Application Lifecycle Management (Development, Maintenance, Enhancement and Decommission) in the Life Sciences, Manufacturing and Financial Services space. Lead implementation of Salesforce FSL Service Cloud and a Mobile Application Development (on iOS/Android/Windows platforms, architecture like MERN stack) for field service users across 150+ countries. Leading Quarterly Releases and Global Production Support of a Global Full-Scale Custom.Net SQL Server Client/Server Field Service CRM Application (with architecture like MEAN stack and microservices) and S4-HANA roll-out for 20+ countries saving 20+ million / year and improving operating efficiency. Leading a Global Distributed Application Development and Maintenance team comprising 60+ consultants. Extensive Business Analysis, SQL/RDBMS, Solution Architecture experience. 10+ Years experience in managing complex Large Scale IT Service Transitions (enabling ITIL/ITSM functions). A customer centric and business centric leader with core competencies in Software Engineering Leadership, Complex Global Application Portfolio Management expertise, Functional and Technical Solution Architecture. KEY HIGHLIGHTS Secured growth in recurring business revenue for Capgemini from $1M/year to $6M/year in a span of 2 years and grew team size from 10 to 60+ consultants. Won large managed services RFP against 5 competitors and executed successful transition. Lead the roll-out of Salesforce FSL Service Cloud and Custom Field Service Mobile Application across 150+ countries to users ensuring smooth transition of Global Field Service Personnel from Old out-of-support PEGA mobile app to New mobile app Delivered 50+ Full Life-Cyle releases for Custom CRM, Mobile Application and Salesforce FSL/ServiceCloud CRM, Informatica ETL Integrations, Web/API/WPF Integrations in last 5 years Highly experienced with GxP Compliance, Validation & Documentation for Quality Critical and Privacy Restricted applications in Life Sciences industry Recognized as a problem solver by Abbott Business/IT Leadership (several performance improvements in SQL and Informatica ETL load processes as well as other integrations conceived and delivered) Lead multiple Technical Debt & Infra/OS Upgrade projects to support modernization, drive efficiency and cost reduction

Experience

1. Engagement Director

   Capgemini

   Mar 2018 — Present · Chicago, IL, US

   Abbott Labs (Capgemini client) Mar 2018 – Feb 2024Project DescriptionCMSNext is a Custom-Developed Global CRM system, and, Helios is a Salesforce Service Cloud Field Service Lightening CRM system both used by Abbott Core Dx Division Call Center users and Field Service engineers across 150+ countries. Capgemini is responsible for Production Support and Plan/Build work on both CRM systems and Downstream Data Warehousing and Reporting systems. Capgemini has a team of 40+ resources engaged in this portfolio. Aniruddha is playing dual role as Client Partner and Delivery Director at Abbott. He has sound understanding of the Business Processes, Architecture, Integrations for following Validated and Critical Abbott Core Dx and Molecular Division Applications: CMSNext (CRM), Helios-Salesforce (CRM), Pulsar (CRM-Mobile), TODS (Oracle Data Store), Reliability (SQL Data Store), GSR (PHP reporting app), CHaRM (Core Dx Complaint/Quality), SmartSolve (Molecular Complaint/Quality), SAP-S4HANA (Catapult Global ERP), SAP-Symphony (Global ERP), Datasync (Datawarehouse), Global BI (Datawarehouse), EMEA-BPCS (Legacy ERP), ADMS (Oracle Apps), GPPM (Product Master), TCODEX (Ticket Coding), DaVinci, Apollo-PHM, Model-N (Service Contracts) For last 4 years Aniruddha is playing dual role- as a Client Partner responsible for Annual Sales/Bookings worth ~$3.5 Million per year, and- as a Delivery Director and CRM Domain Architect managing/owning the Delivery of 8-10 SOWs and responsible for realizing ~$3.5 million revenue per year.

Education

• Government Polytechnic Nagpur

  Diploma, Mechanical Engineering

  1991 — 1994

• Somalwar High School

  SSC, High-Schooling

  1985 — 1991

• Visvesvaraya National Institute of Technology

  M Tech, Industrial Engineering

  1998 — 2000

• Shri Ramdeobaba College of Engineering and Management

  B.E, Industrial Engineering

  1994 — 1997