Anirban Paik
Head of Customer Happiness Management @Decorpot
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WORK HISTORY
Head of Customer Happiness Management @Decorpot
Kolkata, IN
EDUCATION
University of Calcutta
Bachelor of Arts - BA
KHEJURI ADARSHA VIDYAPITH
Higher Secondary
Indian Institute of Technology, Kharagpur
Advanced MDP on Social Entrepreneurship
ABOUT ANIRBAN PAIK
Experienced customer experience leader with 6+ years in client management, operations, and business strategy. Currently heading Customer Happiness at Decorpot, driving customer satisfaction, lead generation, and process optimization. Previously served as Deputy Manager at Raddinas InfoTech, managing 155+ members across Amazon & Meesho onboarding. Skilled in performance analytics, revenue growth, and strategic planning. Passionate about enhancing service excellence, team leadership, and operational efficiency to elevate brand presence and customer loyalty.
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