Anirban Datta
Service Delivery Manager @Tata Consultancy Services
Reading, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2023 — Present
Service Delivery Manager @Tata Consultancy Services
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London, GB
Managed service delivery of OSS across 10 countries, including the Czech Republic, Slovakia, Morocco, Italy, France, Germany, and more.• Ensured services were delivered efficiently, meeting client expectations and compliance standards.• Coordinated cross-functional teams and managed SLAs to optimize service performance and resolve escalations.• Led initiatives to enhance operational efficiency, achieving a 20% improvement in service timelines.
EDUCATION
N/A
BITM, Santiniketan
B.Tech, electronics
SKILLS
Web ServicesUnix Shell ScriptingUnixCMysqlXmlSolarisC++Java Enterprise EditionJavaPl/SqlTroubleshootingOperating SystemsPre-SalesMicrosoft Sql ServerJspOracleRequirements AnalysisSqlLinuxDnsCore Java
ABOUT ANIRBAN DATTA
Service Delivery Manager
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