Anirban Chaturvedi
Customer Care Manager @Mahindra Group
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WORK HISTORY
Customer Care Manager @Mahindra Group
Patna, IN
Managing after sales business across 5 dealerships with focus on customer satisfaction and service excellence.2. Driving revenue growth through strategic initiatives and focus on customer retention.3. Driving customer-first initiatives through CSI improvement, structured feedback, and faster complaint resolution.4. Leading and mentoring dealer teams to build stronger customer orientation, accountability, and technical expertise.5. Currently working on scalable service models for rural outreach and EV readiness, shaping the future of sustainable mobility.
EDUCATION
DAV Model School, Dhanbad
91.6%
Vellore Institute of Technology
Bachelor of Technology - BTech
De Nobili School
94.6%
BITSoM - BITS School of Management
Master of Business Administration - MBA
ABOUT ANIRBAN CHATURVEDI
I am a dynamic sales and strategy professional with an MBA in Marketing & Strategy and 3…
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