Anindya Ghosh
Senior Manager @Infosys
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WORK HISTORY
Senior Manager @Infosys
Delivery Anchor for Manufacturing and Hi-Tech Accounts (Salesforce)- Participates in Key RFPs, client discussions, and solutioning along with Pre-Sales Team- Manages highly complex CRM implementation for large scale global transformation programs- Manages extremely complex data migration, data cleansing, and integration encompassing Salesforce, MDM applications for cleansed customer and material data, other ERP systems for Transactional Data, Pricing, and forecasting applications- Managed highly successful Service Cloud implementation encompassing customized Case Management, Knowledge Management, CTI Integration, Live Chat Implementation etc- Responsible for driving Practice initiatives like Agile, Kanban, Scrumban implementation- Responsible for P&L and Volume growth for the accounts- Manages project plan and schedule, ensure plan is integrated and aligned to overall organizational and business strategy- Develop and sustain strong working relationships with product management, customers, development, test, operations, vendors, and IT peers- Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives- Partner with business during the planning process, including roadmaps, estimating, and resource planning
EDUCATION
Jadavpur University
B.E., Civil Engineering
Southern Illinois University, Carbondale
M.S., Civil Engineering
Southern Illinois University, Carbondale
M.S., Computer Science
ABOUT ANINDYA GHOSH
Senior Manager at Infosys
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