Animikha Sarkar
Senior Knowledge Management Professional
- Role
- Senior Knowledge Management Analyst (Acting Knowledge Lead) at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Animikha Sarkar
Looking forward to a role that offers challenging career in the field of information…
Experience
Senior Knowledge Management Analyst (Acting Knowledge Lead)
Jul 2015 — Present · Hyderabad, IN
Skills
- Visio
- Web Analytics
- Sla
- Service Delivery
- Technical Support
- Business Analysis
- Vendor Management
- Team Management
- Crm
- Itil
- Business Process Improvement
- Service Desk
- Quality Analysis
- Gamification
- Collaboration
- Service-Level Agreements (Sla)
- Program Management
- Knowledge Management
- Instructional Design
- IT Operations
- Team-Oriented
- Testing
- Sharepoint
- Requirements Analysis
- Knowledge Transfer
- Technical Writing
- Strategy
- Web Design
- Leadership
- Information Technology
- Wikis
- Troubleshooting
- IT Service Management
- Analysis
- Web Content Management
- Team Leadership
- Knowledge Base
- Disaster Recovery
- Photoshop
- Project Management
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