Animesh Gupta
Client Success Manager at Annalect-Omnicom Media Group | Ex-GroupM, Publicis Sapient
- Role
- Client Success Manager- Media Services at Annalect
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Animesh Gupta
I’m a Client Success and Digital Marketing professional who enjoys bringing structure…
Experience
Client Success Manager- Media Services
Sep 2023 — Present · Gurugram, IN
Achieved quantifiable results in increasing client (US & EMEA) satisfaction and retention-Conducted Strategic Business Reviews (SBRs), training sessions, and demos, highlighting roadmap insights and best practices-Led upsell & cross-sell opportunities, contributing to revenue growth and contract renewals-Maintained an NPS score of ≥8 across markets, reflecting strong client satisfaction-Possess a deep understanding of the digital advertising industry dynamics-Collaborated with cross-functional teams to drive customer adoption, engagement, and account health-Possess a deep understanding of the digital advertising industry dynamics-Managed key client accounts, including Volkswagen, Burberry, FedEx, Beiersdorf, and PepsiCo, delivering tailored customer success strategies to drive engagement and business growth.
Education
Army Public School, Nehru Road, Lucknow
High school
2007
University of Lucknow
Bachelor of Commerce, Business Administration and Management, General
2009 — 2012
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration - MBA, Marketing, International Business & Digital Marketing
Bal Vidya Mandir Senior Secondary School
Intermediate, Commerce and computers
2007 — 2009
Skills
- Team Management
- Microsoft Excel
- Competitive Analysis
- Marketing
- Strategic Planning
- Negotiation
- Project Management
- Microsoft Office
- Sales
- Marketing Strategy
- Customer Service
- Business Strategy
- Team Leadership
- New Business Development
- Management
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