Animesh Dutta
Senior Software Support Associate @ Weave | Ex- Amazon, Software Support,Customer Service, Logistics
- Role
- Technical Support Specialist at Weave
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Animesh Dutta
As a Technical Support Specialist at Weave, I leverage my technical and customer service…
Experience
Technical Support Specialist
Jul 2024 — Present · Lehi, UT, US
It is a US Software/Technical Support process.1. It is B2B Process ( dealing In hospitality)2. Product Installation on Cloud/Servers(which Include remote sessions of the Client’s)3. Maintaining Reports And Analysis of Data4. Helping offices with their phone tree issues5. Mainly used Software’s/ Tools a) Zendeskb) WAMc) Salesforced) Tenant/ IVRe)Bomgar Remote toolf) Microsoft Excel g)Google sheeth) Salesforce Einstein Ai solutions
Education
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Computer Science
2015 — 2019
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