Anil S Chauhan

Manager Ux Design Practice @SITA

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Manager Ux Design Practice @SITA

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London, GB

EDUCATION

2018 — 2018

Human Factors International

Certified User Experience Analyst (CXA), Persuasion, Emotion and Trust (PET Design)

2017 — 2017

NNGroup

UX Certification (UXC), UX Management and Stratagies

2008 — 2009

Punjab Technical University

PGDCA, Computer Science

2011 — 2011

Human Factors International

CUA, Usability Analysis, Design, IA and UX

1999 — 2001

HNB Garhwal University, Dehradun

BSc, Physics

SKILLS

User Experience DesignXhtmlUser ScenariosAxureWireframesRequirements GatheringMobile DevicesUser InterfaceCreative DirectionContent ManagementAgile MethodologiesStrategyE-CommerceUsability TestingUser Interface DesignCssMobile ApplicationsInteraction DesignScrumGraphic DesignUser ExperienceContent StrategyUsabilityUser ResearchHeuristic EvaluationWire FramingInformation ArchitectureUser-Centered DesignAccessibilityWeb ApplicationsWeb DesignUsability EngineeringPersonaWeb Content Management

ABOUT ANIL S CHAUHAN

With over two decades of experience shaping user-centred experiences across complex, global environments, I specialise in UX strategy, service design, and accessibility for the airline and airport industry — where every interaction impacts millions of travellers worldwide.I’m passionate about human-centred design and cognitive psychology, believing that empathy and inclusion are not just design principles, but strategic levers for business transformation. My approach blends data-driven design, service blueprinting, and human insight to craft digital ecosystems that are intuitive, scalable, and future-ready.At the intersection of innovation and usability, I help organisations translate complex service challenges into simple, elegant, and meaningful experiences. Whether leading multidisciplinary teams or collaborating with product, engineering, and business stakeholders, I strive to make design a catalyst for measurable impact and customer delight.I envision a world where air travel experiences are not only frictionless but also support sustainability too - connecting people and possibilities through thoughtful design.

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Anil S Chauhan — Manager Ux Design Practice at SITA in London, GB | Unifers