Anilkumar Nair

AVP (Quality Initiatives Group Projects team) at HDFC Bank

Role: AVP (Quality Initiatives Group Projects Team) at Hdfc Bank at HDFC Bank
Location: Thane, IN
LinkedIn followers: 500 followers

About Anilkumar Nair

I have 18 years of work experience, out of which 12+ years is in the BPO Operations and Quality management sphere. I have worked across various domains. I have had the opportunity to manage Voice (Customer Service) and Non-Voice (Airline and Healthcare Domain) accounts. Besides managing operations, I have exposure to process transition and migration. I have experience of managing US, UK, Australian and Singapore clients. Key competencies include-Operations Management -People Management -Change Management -Service Delivery -Customer Relationship Management -Process Management -Project Management -Performance Management -Training -Transition -Team Management

Experience

AVP (Quality Initiatives Group Projects Team) at Hdfc Bank
HDFC Bank
Oct 2016 — Present · Mumbai, IN

Education

St Mary's High School
Diploma in Mechanical engineering . BBA, Mechanical Engineering, !st Class
1991 — 1993

Contact information

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Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
Direct dial
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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About Anilkumar Nair

Experience

AVP (Quality Initiatives Group Projects Team) at Hdfc Bank

Education

St Mary's High School

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