Anil Kalra
IT Head | Consultant | Project Lead | GM IT
- Role
- Project Manager at 3i Infotech Ltd.
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Anil Kalra
About: I am a competent professional offering over 20 years of experience in Infrastructure Management Services, IT Operations and ERP. Proficient in developing & streamlining systems with capability to enhance IT infrastructure operational effectiveness; established capability to quickly learn organizational processes, workflow, policies and procedures of the company. Expertise in analysis, design, implementation and management of enterprise-wide IT infrastructures; skilful in coordinating and successfully resolving the problem/incident within SLA/benchmark time in a prompt and coordinated manner. Distinguished capabilities in end-to-end process management, custom designing IT solutions and supporting end users & developing technical staff to achieve performance objectives. Expertise in building and leading technical teams for supporting and executing complex AIX, WINTEL, SAN, ERP and other IT infrastructure projects. Understand approaches for addressing vulnerabilities including system patching, deployment of specialized controls, code or infrastructure changes, changes in development processes, cloud and mobile devices. Achieved IT Infrastructure availability at 99.9% at HO & Data center by deploying redundancy at different layers & creating SOP’s. Increased bottom line and customer satisfaction by minimizing shipment labels charge backs by 80%. Improved operational efficiency by 30%, and customer satisfaction increased by efforts. Also Cost saving by optimizing software deployment & reached software compliance to 95%.
Experience
Project Manager
Sep 2023 — Present · Mumbai, IN
Handling Infrastructure projects and client Ensuring timely, within budget and quality project delivery. Establishing Process, documentation, communication and governance framework. Training and development needs of the team for consistent quality delivery.
Education
A.S. High School
Matriculation
1991
SJPP, Damla
Diploma, Computer Engineering
1995
Institute of Management Technology, Ghaziabad
PGDM
2013
AAIDU
BCA, Computer Application
2006
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