Anil Chandy

About Anil Chandy

Experience in architecting, designing and developing solutions using Call Center Technologies - Call Recording, Real-time Statistics reporting, Genesys integration, Screen Sharing Solutions, Screen Recording, speech to text engines, Enterprise Feedback management, CTI integration, CRM etc.•Experience with executing and managing large-scale enterprise solution deployments globally across multiple data centers with a focus on scalability, performance, reliability and Fault Tolerance. Experience in building distributed systems.•Integration expertise in tying together multiple components/systems to create scalable and robust platforms•Good programming skills in C/C++ both client and server-side development.•Good knowledge of Networking technologies/protocols, audio/video streaming and embedded systems •Experience as a Technical Lead contributing to strategy, planning, negotiating cross-team dependency, executing projects in Onsite-offshore model, proposals and customer presentations.•Excellent communication and presentation skills•Skilled in Genesys, Session Initiation Protocol (SIP),RTP (real time protocol), and Agile Methodologies. •Strong advocate of automation in all the projects worked on.

Experience

1. Production Support Manager

   JPMorganChase

   Feb 2022 — Present · Plano, TX, US

Education

• MTHSS

  Higher Secondary School

  1996 — 2001

• Cochin University of Science and Technology

  Bachelor of Technology (B.Tech.), Computer Science

  2001 — 2005

Skills

• Rtp
• Call Recording
• Wireless Networking
• Sdl
• Unix
• Sql
• Clearcase
• Voip
• Cisco Technologies
• Networking
• Objective-C
• Oracle
• Requirements Analysis
• C
• Sdlc
• Pl/Sql
• Software Project Management
• Call Center Architecture
• Software Development
• Agile Methodologies
• C++