Anil Oruganti

About Anil Oruganti

At Oracle, my leadership in Site Reliability Engineering for the Oracle Cloud VMware Solution (OCVS) is defined by a steadfast commitment to operational excellence. With a focus on cloud infrastructure solutions and a background in network virtualization, I manage a robust SRE team dedicated to ensuring service availability and customer satisfaction in a high-stakes, 24/7 production environment.Our team thrives on collaboration and continuous improvement, and my role encompasses the development of automated solutions to complex technical challenges. Leveraging my expertise in VMware, AWS, and Cisco technologies, I strive to drive innovation and reliability in Oracle\'s cloud offerings, fostering a culture of empowerment and technical acumen.

Experience

1. Sr Manager - Site Reliability Engineering- Ocvs Oci

   Oracle

   May 2022 — Present

   Oracle Cloud VMware Solution (OCVS)enables Enterprises to migrate VMware vSphere environments to the Oracle cloud Infrastructure (OCI). OCVS is amalgamation of VMware ( vSphere/ESX/NSX/HCX) and OCI (Compute/Storage/Networking) products. Current Role Responsibilities & Accomplishments:Lead, mentor, manage, and develop a technically strong team of Site Reliability Engineers (SREs) providing Level 1 & 2 support across multiple time zones in a 24/7 large-scale production environment by fostering a team culture of collaboration, innovation, and continuous improvement.Hiring & People Management:Successfully bootstrapped a new team by hiring 10+ SREs over a 2-year period across multiple time zones. Manage team with regular 1:1 meetings to discuss Training needs, performance and career strategy discussions. SRE Procedures:Created SRE leveling guidelines for hiring,Developed SRE on-boarding plan and defined SRE roles and responsibilities, SR handling, and on-call procedures.Technical Leadership: Demonstrated hands-on experience and strong technical knowledge in Cloud Compute, Networking & Security, Storage, Virtualization, and SDN concepts.Escalation & Incident Management:Collaborate with Field teams, executive escalations, support and cross-functional teams to resolve critical and complex customer issues within defined SLAs.Led team standup calls to ensure SLA adherence.Service Improvement Strategies:Developed and implemented strategies to reduce customer issue resolution time.Promoted Manual Runbooks and automation and tooling to enhance team productivity in solving customer issues, health checks and complex issues.Identified and Communicated customer pain points and service enhancements to engineering, SA, and product management teams.Executive ReportingCreated executive quarterly reports analyzing customer tickets, forecast and trends, identified paths to improve high TTR and provide visibility into SRE operations for headcount planning.

Education

• University of Madras

  Bachelor of Engineering - BE, Computer Science

• Middlesex University

  Masters, computer networks

Skills

• Data Center
• Cisco Technologies
• Cloud Computing
• Routing
• Ospf
• Virtualization
• Switches
• Tcp/Ip
• Ccna
• Networking