Anil Kumar
BRANCH MANAGER
- Role
- Branch Manager at DTDC Express Limited
- Location
- Jammu & Kashmir, IN
- LinkedIn followers
- 500 followers
About Anil Kumar
10 + Years experience in logistics companies.Handled all logistics operations from last…
Experience
Branch Manager
Jun 2025 — Present · Jammu, IN
Branch Manager | Courier & Logistics Operations | Customer Service Excellence | Team LeadershipWith over 13 years of experience in the courier and logistics industry, I specialize in driving operational excellence, customer satisfaction, and business growth. Currently leading end-to-end branch operations — from pickup, delivery, and routing efficiency to franchise management and client relations — I ensure seamless service delivery and process compliance in a fast-paced environment.My strengths lie in team leadership, cost optimization, and performance improvement, backed by a strong understanding of ground operations and customer expectations. I take pride in building high-performing teams, implementing best practices, and maintaining strong coordination between corporate, franchise partners, and field staff.Key Expertise:Branch Operations & AdministrationRoute Planning & Delivery ManagementClient Relationship & Service QualityFranchise Development & SupportProcess Optimization & Cost ControlTeam Leadership & TrainingMIS & Performance AnalysisPassionate about transforming challenges into opportunities, I’m always focused on achieving on-time delivery, customer delight, and operational excellence.
Education
Kendriya Vidyalaya
High School, Business/Commerce, General
1995 — 2007
Sikkim Manipal University - Distance Education
Bachelor’s Degree, Bsc it
2007 — 2010
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