Anil Kumar
AGM After Sales at TRANSSION HOLDINGS
- Role
- Agm after Sales at Transsion
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Anil Kumar
Experienced after-sales service and operations leader with over 20 years in the telecom…
Experience
Agm after Sales
Sep 2017 — Present · Noida, IN
Assistant General Manager | After-Sales Service & Operations | Customer-Centric LeaderExperienced after-sales service professional with over 20 years of expertise in managing operations, team leadership, and customer service strategies in the telecom and electronics sectors. Proven track record in B2B client handling, vendor management, backend operations, and service network development across India. Passionate about optimizing service efficiency, enhancing customer satisfaction, and driving strategic growth.Currently leading after-sales operations at Transsion Holdings (Carlcare Service), overseeing service management for multiple brands, handling PAN India HA operations (Fan & TV), and ensuring seamless backend processes. Adept at complaint resolution, distributor management, technical support, and employee training for performance enhancement. Core Competencies: After-Sales Service & Operations Management B2B Client & Vendor Relationship Management Service Strategy & Cost Optimization Team Leadership & Training Development Customer Experience & Complaint Resolution Telecom & Electronics Technical ExpertiseWith a strong foundation in operations and a commitment to continuous improvement, I strive to create service excellence and operational efficiency in every role I undertake.
Education
GTB Delhi
Diploma in Electronics & Comm
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