Anil Kumar
Lead CRM & Operations | Synq.Work | Ex-Battery Smart, Park+, AltF | Driving Operational Excellence & Customer Success
- Role
- Lead - Crm & Operations at Synq.Work
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Anil Kumar
13+ years of expertise in Business growth, Strategic planning & relationship management…
Experience
Lead - Crm & Operations
Nov 2024 — Present · Gurugram, IN
Oversee facility operations, ensuring service-level adherence operational continuity & internal team coordination.Spearheading (CRM) by engaging with enterprise clients, internal teams, ensuring satisfaction and retention.Driving lead generation & business expansion, leveraging CRM tools & qualified pipeline & market presence. Oversaw vendor management,including onboarding, cost analysis, contract negotiation & service optimization.Maintaining organizational hierarchy, with communication among internal departments and external vendors.Leading cross-functional collaboration, operations, & administrative teams and unified customer experience. Negotiating high-value contracts with both clients and vendors to optimize cost and value proposition.
Education
CHANDIGARH UNIVERSITY
Master of Business Administration - MBA, Marketing/Marketing Management, General
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