Anil Fale

About Anil Fale

At 3i Infotech Ltd, my role as Lead Technical Specialist harnesses extensive expertise in cloud administration and information technology infrastructure. My responsibilities pivot around pioneering projects in Office365/M365 and Azure, focusing on application integration, mail services, and security compliance. Our team\'s efforts have culminated in enhanced service upgrades and resolution of advanced escalations, strengthening the company\'s technology framework. My professional journey, fortified with ITIL and Microsoft certifications, reflects a commitment to continuous improvement and a passion for technological innovation. Collaboration with both internal and external stakeholders has been pivotal in driving service enhancements. As a custodian of Azure Entra ID and a range of Microsoft cloud services, my mission is to empower our organization with cutting-edge solutions that address complex business challenges.

Experience

1. Senior Engineer

   R Systems

   Apr 2025 — Present

   As a Senior Microsoft 365 Support Engineer, I specialize in delivering end-to-end support and solutions across the Microsoft 365 ecosystem. I work closely with global teams to ensure optimal performance, security, and user experience across Microsoft collaboration and productivity platforms.Key Responsibilities:Provide advanced support for Microsoft 365 services including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, and Entra ID (Azure AD).Troubleshoot and resolve complex issues related to mail flow, hybrid Exchange configurations, M365 service availability, and authentication.Manage migrations including on-premises to Microsoft 365, M365 to M365, and Google Workspace to M365.Implement and optimize security features such as MFA, Conditional Access, MDO (Defender for Office 365), and Microsoft Purview DLP policies.Administer and troubleshoot Intune device management and compliance policies across mobile and Windows platforms.Work with PowerShell for automation, reporting, and bulk administration tasks in Microsoft 365 and Azure environments.Act as a technical escalation point and collaborate with Microsoft support to resolve critical incidents.Tools & Technologies:Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Azure AD, MDO/MDE, Microsoft Purview, PowerShell, Exchange Hybrid, Defender Portal, Compliance Center

Education

• CHANDIGARH UNIVERSITY

  BCA, Computer Science