Anil Dharman

About Anil Dharman

My name is Anil Dharman with 20 years of diverse and progressive experience. I am part of Senior Management Group of Oracle Corporation\'s Credit & Collections Department. In 12 years of association with this organisation, I have held multiple designated responsibilities. My functional exposure includes expertise in Strategic Operational and Financial Management, Project Management, Program Management, Merger and Acquisition Operations, Order to Cash expertise in Order Management and Global Collections Process. I possess experience in managing end to end scheme of centralised hiring, employee readiness, Workforce Management and Process Quality Administration along with Business Operation.My previous assignments with Sony Corporation, General Electric and Audit firm, helped me to gain rich experience in providing process enhancement/integration/transition solutions and advice on how to turn investments into strategic assets that increase productivity, reduce costs and create revenue sources. My expertise is in performance management, speed of execution, handling multiple profiles in parallel along with the detail oriented outlook. I have been pivotal in streamlining Business Process, Workforce Management, and Partnering with other verticals to formulate, implement and drive success strategies which resulted in enhanced operational efficiency. I also possess strong leadership and excellent relationship management skills with proven ability to co-ordinate with people across functions to maximize productivity.I am interested to take any challenges globally; ready to travel abroad to meet various clients and get business and am always open to a conversation. Reach me at a••••••••@hotmail.com

Experience

1. Senior Manager - Credit and Collections

   Oracle

   Nov 2011 — Present · Bengaluru, IN

   In my 10+ years of association with Oracle, I have managed multiple profiles in parallel and designed, implemented and evaluated strategies for ensuring Operational Business Excellence and Continuity. I am responsible to deliver the Country Cash Collection Target Numbers, by working with Customers and internal Oracle teams to resolve Business issues which prevents payment.In my current role as a Global Collections Manager I am responsible to:o Manage and maintain a competitive DSO for Oracle Corporation APAC Countries. The major focus is Year on Year reduction.o Define strategies to match with changing business needs and responsible for key sales partnering.o Responsible for cash and Aged Debt reduction resultso Forecast end numbers and initiate business escalations.o Partner with O2C, Sales, Finance, and Support teams for business success.Key Accomplishments:o Managed Oracle Cloud O2C Operationso Oracle Fusion Implementation in Collectionso Seamless Process Transitionso Experienced in managing multiple Region/Country and Portfolios of Collections o Resource Retention / Zero Attrition

Education

• University of Mumbai

  Bachelor of Commerce, Finance and Financial Management Services

  1993 — 1995

• Indian Institute of Management Bangalore

  EGMP, Business Administration and Management, General

  2016 — 2017

• S.I.W.S Mumbai

  SSC, High School Certificate of Competence Program

  1990 — 1990

Skills

• Knowledge Transfer
• Product Refurbishment
• Crm
• Business Process
• Process Audit /Integration/ Transition
• Business Process Re-Engineering
• Sales Operations
• Managed Services & Business Excellence
• Project Collections
• Process Optimization/ Replication/ Sharing Best Practices
• Oracle E-Business Suite
• Operations Management
• Business Intelligence
• Management
• Epm
• Workforce Management
• Merger and Acquisition
• Team Management
• Oracle
• Status Meetings
• Franchise Operations
• Mis/ Daily Reporting
• Project Surveys/ Auditing/ Quality Assurance
• Report Preparation
• Finance
• Process Improvement
• Integration
• Training and Development
• Service Delivery
• Business Analysis
• Project Management
• QA and Uat
• Finance Operations
• Customer Relationship Management
• Business Process Improvement
• Budgeting and Forecasting
• Pre-Sales
• Partner Operations
• Client Relationship
• Project Compliance/ Information Security