Aniket Kodre

About Aniket Kodre

As a versatile leader in Customer Success and Account Management, I provide strategic vision and leadership to drive client satisfaction, retention, and business growth. My expertise lies in aligning account management with global business objectives and developing solutions tailored to the unique needs of clients across various regions.In addition to my work in Customer Success, I have extensive experience in pre-sales, solution engineering, and product strategy. I develop strategies to ensure clients are in the optimal products for their specific roles, including designing migration strategies and recommending product changes. I lead cross-functional initiatives, collaborating with teams across research, sales, and service to identify performance drivers, root causes, and develop actionable plans that improve results.My approach balances client needs with business economics, focusing on enhancing deliverables while managing costs. I’ve led go-to-market strategies, built business cases, secured stakeholder and leadership buy-in, and overseen the program management of customer lifecycle. I also regularly present performance updates to senior executives, including the CEO and CRO, to ensure alignment with company goals.A key part of my role is driving double-digit growth and client retention by fostering strong sales adoption and delivering exceptional client experiences. I am committed to building high-performing teams that work collaboratively to make a tangible impact.Specialties: CRMs, Salesforce.com, Salesforce.com Apps, Sales Operations, Upbringing Inside Sales, Customer Success team for Start-ups, Product Demo, Strategic Account Management

Experience

1. Vice President of Customer Success

   Next Quarter

   Aug 2024 — Present · Pune, IN

Education

• Pune University

  Bachelors of Commerce

  2007 — 2010

Skills

• Solution Selling
• Crm
• Pre-Sales
• Sales
• Management
• Relationship Management
• Business Strategy
• Salesforce.com
• Sales Operations
• Business Development
• Software as a Service (Saas)
• Customer Success
• Enterprise Software
• Business Analysis
• Customer Relationship Management (Crm)
• Sales Process
• Competitive Analysis
• Start-Ups
• Market Research
• Analysis
• Strategy
• Demand Generation
• Account Management