Aniket Kaimal
Site Reliability Engineer (SRE) | Production Support Lead
- Role
- Application Developer at IBM
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aniket Kaimal
Production Support Lead/ SRE at IBM with a proven track record of stabilizing 5+…
Experience
Application Developer
Apr 2024 — Present · Mumbai, IN
1.Led L2 production support for critical banking applications, ensuring high availability and minimal downtime.2. Managed a 7-member support team, overseeing incident resolution, RCA, and stakeholder coordination.3. Supported third-party API integrations, ensuring reliable delivery of essential digital banking services.4. Designed and implemented streamlined support processes, boosting team efficiency and enhancing client satisfaction.5. Drove P1/P2 incident calls, performed in-depth log analysis and Root Cause Analysis (RCA), and delivered permanent fixes to prevent recurrence.6. Collaborated with vendors and cross-functional teams to optimize workflows and improve system reliability.
Education
Rajarshi Shahu College of Engineering, Pune
Bachelor of Engineering - BE
2013 — 2017
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