Aniket Kalaskar

About Aniket Kalaskar

I am a passionate and results-driven student with a keen interest in operations and business management. As a proactive team leader, I have successfully achieved first prize in Brand Logo Designing Activity and secured the runner-up position in New Venture Marketing Management Activity during my college years. These experiences have honed my skills in teamwork, communication, and project management. I am dedicated to continuous growth and learning, always seeking opportunities to expand my knowledge and contribute effectively to the teams I work with. Let\'s connect and explore potential collaborations!\"

Experience

1. Warehouse Associate (Dsl Team)

   Amazon

   Jun 2024 — Present · Pune, IN

   As a Delivery Station Liaison at Amazon, I bridge the gap between our customers, delivery drivers, and operational teams to ensure a seamless delivery experience. My role involves managing customer inquiries, resolving delivery issues, and enhancing overall customer satisfaction. • Handling inquiries and providing status updates on package deliveries, addressing delivery challenges, and resolving issues efficiently. • Proactively identifying and resolving potential issues impacting customer satisfaction, managing delivery exceptions, and ensuring smooth operations. • Communicating with delivery drivers to ensure timely and accurate deliveries, relaying customer instructions, and overcoming delivery obstacles. • Working closely with operations, logistics, and customer service teams within the delivery station to ensure seamless delivery processes.

Education

• Savitribai Phule Pune University

  Bachelor of Commerce - BCom

• Sinhgad Institute Of Management

  Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

• Pune University

  Bachelor of Commerce

• Pune University

  Master of Business Administration, Logistics, Materials, and Supply Chain Management