Aniket Tiwari
Assistant Manager @eTeam
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WORK HISTORY
Assistant Manager @eTeam
Manage a high-performing team responsible for Employee Relations and contractor care for employees across the US and Canada, ensuring compliance with labor laws and organizational policies. Drive conflict resolution, engagement strategies, and policy adherence while maintaining exceptional client satisfaction and operational excellence.Key Contributions:Managed a team of 20+ professionals to deliver high-quality support for employees and contractors, maintaining 100% compliance with U.S. and Canadian labor regulations.Achieved a near 100% resolution rate for employee concerns and grievances within SLA timelines, significantly improving satisfaction and trust levels.Optimized contractor care processes, reducing response time and increasing accuracy in compliance reporting.Partnered with business leaders and clients to ensure expectation alignment, consistently achieving high client satisfaction scores.Leveraged HR analytics to monitor trends, identify risk areas, and implement proactive strategies, improving retention and strengthening engagement.Led sensitive investigations with confidentiality and integrity, ensuring fair outcomes and mitigating potential legal risks.Delivered policy interpretation and compliance training to team members, strengthening process consistency and knowledge base.
ABOUT ANIKET TIWARI
HR professional specializing in Employee Relations, compliance, and client communication, dedicated to creating workplaces that are fair, engaging, and aligned with organizational goals. I handle complex employee issues, lead investigations, and ensure full compliance with U.S. labor laws while delivering effective solutions that meet both business and employee needs.I work closely with clients and leadership to maintain 100% alignment with expectations, offering clear guidance on policy interpretation, performance management, and conflict resolution. My approach combines empathy and compliance, ensuring fairness while minimizing organizational risk.Beyond resolving issues, I use HR analytics to identify trends, reduce risk, and strengthen retention and engagement strategies. Known for clear communication and stakeholder collaboration, I focus on building trust, improving processes, and fostering a culture where employees feel supported and businesses achieve sustainable success.
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