Aniket Singh Chouhan
Subject Matter Expert (SME) | Customer Success & Quality Assurance | Performance Coaching • Process Improvement • Training & Development • CX Optimization | Driving Team Excellence & Operational Accuracy
- Role
- Customer Service Representative at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Aniket Singh Chouhan
Corporate floors teach you more than books ever do — and my journey echoes that.I’m Aniket Singh Chauhan, a performance-driven SME with hands-on experience across Customer Service, Quality Assurance, Training Support, and Real-Time Team Management.I specialize in strengthening frontline teams with practical coaching, quality insights, and process refinement. Over the years, I’ve built a reputation for being the person who steps in when things get complex — the one who stabilizes the floor, keeps accuracy tight, and ensures the customer experience never breaks.Core strengths I bring to the table:• Customer Success & Relationship Handling• Quality Audits & Compliance• Voice & Soft Skill Coaching• Training Support & Knowledge Transfer• Performance Analysis & Feedback Delivery• Process Improvement & SOP Alignment• Real-Time Floor Support & Issue ResolutionWhat drives me is simple:Turning systems into solutions, and teams into high performers.I believe in leading with empathy, executing with discipline, and delivering outcomes that actually matter.Currently leveling up in:AI tools, GenAI workflows, customer experience optimization, and leadership communication.Open to opportunities in:Customer Success, Quality Specialist, Senior Associate, Training Support, Floor Support, Voice Coach, Team Lead & SME roles.Let’s connect if you’re building teams that value performance, ownership, and growth.
Experience
Customer Service Representative
May 2023 — Present · Jaipur, IN
Responsibilities:• Resolved customer queries with accuracy and empathy.• Maintained high CSAT, AHT, and compliance metrics.• Collaborated with QA and Training teams for continuous improvement.• Handled sensitive customer cases and ensured quick resolution.
Education
University of Rajasthan
Master of Commerce- M.com, Business Administration and Management, General
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