Aniket Shahu
Software Support Engineer @Candescent
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WORK HISTORY
Software Support Engineer @Candescent
Bengaluru, IN
EDUCATION
G.H. Raisoni College Of Engineering, Nagpur
Bachelor of Engineering - BE, Computer Science
ABOUT ANIKET SHAHU
Dedicated IT professional with 4 years of experience as an Application Support Engineer in a production environment, with a strong background in troubleshooting and issue resolution in fast-paced settings- Proven ability as a Cloud Support Engineer to manage and optimize cloud-based infrastructure and services, ensuring high performance, availability, and security- Proficient in using monitoring tools such as Datadog, Grafana, and ITRS to track system performance in a production environment, detect anomalies, and ensure high availability of critical applications- Collaborated with development teams to plan, validate, and release application deployments to production, ensuring seamless integration and rapid issue resolution during release windows- Skilled in integrating Jenkins with Git, Docker, Kubernetes, and cloud platforms like AWS to streamline release processes- Strong communicator, with experience working closely with both international and domestic clients to meet their needs and resolve technical challenges- Strong expertise in troubleshooting and resolving incidents, collaborating with development and IT teams to minimize downtime.
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