Aniket Ichake
RISC Workforce Analyst - Amazon
- Role
- Workforce Analyst at Amazon
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Aniket Ichake
I am a Workforce Planning & Capacity Analyst with 5.5+ years of experience driving forecasting, headcount optimization, and operational performance across large-scale 24/7 global environments.Currently supporting multi-node operations covering ~20K daily transactions, I specialize in short-term and mid-term capacity planning, demand forecasting, and workforce restructuring initiatives that balance service levels with resource efficiency.Key highlights of my experience include:• Improved forecast accuracy by 25% through capacity and utilization modeling• Optimized workload allocation by 40% across multi-function operations• Increased SLA performance from 89–92% to 99% via structural workforce redesign• Designed bulk-processing framework reducing FTE requirement from 100 to 30, delivering ~30% productivity gains• Reduced overtime utilization by 5% through real-time workforce rebalancing• Built Python-based workforce analytics engine reducing analysis time by 70%I partner closely with cross-functional stakeholders (Managers to Function Owners) to translate demand signals into actionable staffing strategies, leveraging SQL, Python, BI tools, and workforce management systems to enable data-driven decision making.
Experience
Workforce Analyst
Feb 2025 — Present · Pune, IN
Lead daily and weekly capacity planning for 24/7 global operations supporting ~1500 FTE and ~20K daily volume (25K peak), balancing mixed 24-hour and multi-day SLAs.• Designed and implemented forecasting models improving forecast accuracy by 25% and workload allocation by 40%.• Led workforce restructuring initiative consolidating 250+ work categories into 45 skill-based groups (~500 associates), improving SLA performance to 99%.• Developed Python-based workforce analytics engine reducing analysis time by 70% and enabling near real-time capacity visibility.• Reduced overtime utilization by 5% via dynamic workforce rebalancing.• Recognized with 2 Project Excellence Awards for workforce optimization initiatives.
Education
G.H. Raisoni Societys, College of Engineering and Management,Pune
Bachelor of Technology - BTech, Computer Engineering
2016 — 2020
Ashok Vidyalaya and Junior College
12th
Lions English School
10th - CBSE
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