Aniket Adep
Assistant Manager Insignia Banking Services Experience Emissary / Ex Assistant Manager IndusInd bank |Ex HDFC VRM | Indiabulls Customer care Officer
- Role
- Assistant Manager - Insignia Banking Services Experience Emissary at RBL Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aniket Adep
Working as Assistant manager at indusind bank. Secure a responsible career…
Experience
Assistant Manager - Insignia Banking Services Experience Emissary
Mar 2024 — Present · Mumbai, IN
Interacting with customers through emails and calls.* Handling customers queries/ requests and complaints on calls and emails and raise services requests*Providing end to end resolution and accuracy to all queries related of the HNI Insignia customer through emails and calls.* Ensuring high services quality and rendering services to Preferred insignia customers and ensuring satisfactory resolution to allqueries.* Resolving complaints raised by customers on email.*Follow up with internal departments to get resolution on customer\'s complaints.* Being up-to-date with knowledge on products, services and processes, requirements, escalation matrix and TATs to be able to services customers efficiently with required details.* Educating the existing customer about the digital banking and Informing about the offers on account and other products and services of bank.
Education
University of Mumbai
Bachelor of management studies with Marketing specialisation
2015 — 2018
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