Aniket Bane

Senior Process Executive

Role: Senior Process Executive at Tata Consultancy Services
Location: Mumbai, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Aniket Bane

Started my career in the creative space — editing images, building UI/UX concepts, and…

Experience

Senior Process Executive
Tata Consultancy Services
Oct 2023 — Present · Mumbai, IN
Supported customers as a Senior Universal Banker of a top tier US based Fortune 500 Prestigious Global Bank, delivering high quality complex banking services through inbound and outbound calls.Handled back-end operations, ensuring seamless transaction processing and data accuracy.Resolved client concerns related to fraud detection, fee reversals, penalty adjustments, and credit approvals.Assisted customers with account management, including opening and closing accounts, setting up deposits, and fund transfers.Guided clients in making informed financial investment decisions, ensuring optimal banking solutions tailored to their needs.Managed challenging and recurring clients with efficiency, achieving high-resolution rates with low call times and a high empathy score.Maintained compliance with banking regulations and security protocols while delivering high-quality service.Recognized as the Best Performer for Q3 2024 for exceptional client service, issue resolution efficiency, and overall contribution to team success.

Skills

Microsoft Word
Sketching
Powerpoint
Photoshop
Adobe After Effects
Leadership
Cartooning
Research
Adobe Premiere

Contact information

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•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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