Anh Deming

About Anh Deming

I am a Senior Strategic Account Manager with experience spanning the life sciences and healthcare technology sectors. I partner with pharmaceutical leaders to drive strategic account growth, optimize client engagement, and maximize the value of patient access and support solutions. Known as a trusted advisor, I bring a strong ability to align cross-functional teams, translate complex operational insights into actionable strategies, and deliver measurable impact for clients and patients KEY IMPACTS Customer Retention: Increased client satisfaction and renewal rates through proactive engagement models and feedback-driven support frameworks. Client Advocacy: Strengthened partnerships and expanded referral business by cultivating executive relationships and customer champions. Revenue Growth: Drove recurring revenue by aligning onboarding, service delivery, and ongoing engagement to client success EXPERTISE Strategic Account Management: Lead and grow pharmaceutical partnerships by aligning solutions to brand objectives and patient access goals. Client Engagement & Success: Design programs that enhance satisfaction, retention, and long-term account expansion. Data-Driven Insights: Build KPI dashboards and performance reporting to guide decisions, identify opportunities, and mitigate risk. Cross-Functional Collaboration: Establish governance frameworks that improve transparency, accountability, and delivery across global CORE COMPETENCIES Strategic Account Management Client Partnerships & Engagement Customer Success & Retention Pharmaceutical & Patient Services Alliance Management Operational Strategy Program & Project Management

Experience

1. Senior Strategic Account Manager

   AssistRx

   Dec 2025 — Present

   Partner with pharmaceutical brand teams as a trusted advisor to drive account growth, retention, and value through AssistRx’s patient access and support solutions. Collaborate cross-functionally to ensure seamless delivery and exceptional client experience. Manage and grow strategic pharma accounts, aligning solutions to brand objectives and patient access goals. Lead proactive client engagement, including business reviews and performance discussions, to strengthen partnerships and identify expansion opportunities. Partner with implementation and service teams to support onboarding, issue resolution, and ongoing optimization. Translate operational and technical insights into clear, executive-level recommendations.

Education

• Hong Bang University

  Textile Supply Chain

  2011 — 2011

• North Carolina State University

  Bachelor of Science, Textile Technology-Medical

  2007 — 2011