Anh Dang

About Anh Dang

For the first couple years working in the Marketing industry, I always strived for…

Experience

1. Sales Administrator

   SCIEX

   Oct 2021 — Present

   Provide prompt sales support for 9 regions and focus mainly on the assigned and backup regions with 100% achieved completion of all regional requests - Answer and address customer (external & internal) inquiries and requests related to order shipment status, product pricing and availability, etc- Process credit/rebill requests and coordinate with other departments (field sales, finance) to issue free-of-charge orders and refund customer credits - Organize meetings between sales admin, district sales manager, and regional sales managers to follow up on current orders and update noted from meetings in Oracle Actively apply inclusive report toolkits (PowerBI, Oracle, Excel VLookUp, and Pivot Table) in the daily process of the Executive open order reports - Assist Sales Admin team with daily phone calls (Cisco), process non-instrument orders from the CE email box and orders from the eCommerce email box - Support Sales partners to scale and grow the business by embracing process improvements (creating a new instrument checklist following Finance compliances and writing SOP for new executive reports) Participate and collaborate with CS leadership and team via Salesforce and Service Contracts focus group to support sales growth - Adapt to changing priorities (i.e. developing training materials, organizing training courses, and reviewing completed quotes/orders for new SA teammates