Angus Milligan

Education Partnership Manager @CIMSPA

Loughborough, GB

Manage a network of 240+ Training Provider Partners, achieving 20% growth over two years by delivering added value, effective account management, and sector-aligned customer service. Lead on all aspects of partnership contracts, ensuring compliance with business and sector requirements. Serve as the main point of contact for provider enquiries, offering guidance and driving partnership generation.Oversee reporting and analysis to define growth targets and align with strategic business needs. Maintain steady lead generation (avg. 17 leads a month) with an 18% conversion rate. Deliver a high-quality partner experience, achieving 90% annual retention through strong relationship management, negotiation, and consistent service.Drive operational improvements across renewals, credit control, and partner management, resulting in improved cash flow and engagement. Develop and maintain key policies and processes, including partner onboarding, off boarding, and SOPs.Lead commercial reviews to implement fee and service changes, diversify offerings, and create new income streams. Spearhead the end-to-end development of the Training Academy for Sport and Physical Activity, ensuring it meets sector needs and is commercially viable for CIMSPA.

Bournemouth University

BSc Sports Management