Angshu Chakraborty
Domain Consultant - Infosys | Manufacturing Domain | Digital Transformation | Project Management | Product Management | Business Analyst l SAFe 6.0 | Six Sigma | Digital Strategy | Operations
- Role
- Senior Associate Consultant at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Angshu Chakraborty
Business Analyst and Domain Consultant with 7+ years of cross-functional experience spanning manufacturing operations and IT consulting. Proven ability to translate complex business needs into actionable digital solutions, with a strong track record in process optimization, ERP transformation, and stakeholder engagement. Certified in Six Sigma Green Belt and SAFe 6.0, enabling structured problem-solving and agile delivery. Adept at working across cross-functional teams to drive efficiency, reduce costs, and support data-driven decision-making. Currently driving digital initiatives for a global client in the manufacturing domain, translating operational pain points into scalable, tech-enabled solutions.
Experience
Senior Associate Consultant
Jan 2024 — Present · Pune, IN
Gathered client requirements, created user stories, process flows, and test cases to build a SAAS tool for a global leader in power grid and energy solutions, improving on-time delivery, real-time updates, efficiency, quality analysis, and data visualization while leading a team of developers and testers.• Provided tech support, minimized downtime, performed UAT, and managed service requests and incident resolution using ServiceNow (SNOW), ensuring seamless app maintenance and user experience.• Led stakeholder management with BU POCs and end users, resolving bottlenecks, fixing bugs, overseeing UAT before deploying product enhancements; onboarded the application in new locations and trained users.• Prepared RFPs and pitch decks for global aviation and fuel systems leaders, conducting failure point analysis, APR analysis, L0L1 mapping, ticket analysis, and disruption dashboards• Developed innovative onboarding strategies leading a team, enhancing new employee experiences.
Education
The St. Xavier's School
ISC, Science
2012
Great Lakes Institute of Management Gurgaon
Post Graduate Program in Management
West Bengal University of Technology, Kolkata
Bachelor of Technology - BTech, Mechanical Engineering
The St. Xavier's School
ICSE
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