Angi Frary

About Angi Frary

With more than 25 years of leadership experience across the healthcare industry, I specialize in driving commercial strategy, client growth, and organizational transformation. As head of Commercial Account Services at Providence Health Plan, I lead teams that partner with employers and associations of all sizes to design and deliver innovative, value-driven health benefit solutions.My focus is on building trusted, long-term relationships that create measurable value—for customers, partners, and the organization. I have deep expertise in self-funded solutions, value-based contracting, population health management, and network development, and a proven ability to align cross-functional teams around growth, retention, and performance goals.I’m passionate about improving the U.S. healthcare system through innovation, data-driven insights, and strategic partnerships. My leadership philosophy centers on empowering high-performing teams, cultivating client trust, and delivering results.

Experience

1. Vice President Account Services

   Providence Health Plan

   Dec 2024 — Present · Portland, OR, US

   I lead the Commercial Account Services organization for Providence Health Plan, overseeing client relationships with fully insured and self-funded large employers as well as leading both growth and retention in the small group and association health plan market. My team is accountable for retention, growth, and delivery of high-impact health plan solutions that advance our clients’ strategic objectives.Key Leadership Highlights:Strategic Leadership: Direct a multi-disciplinary team responsible for managing the full client lifecycle—strategy, renewal, and ongoing partnership—across fully insured and self-funded employer segments.Growth & Retention: Developed and executed multi-year client engagement and retention strategies that improved renewal rates and increased client satisfaction year over year.Value Creation: Partner with finance, network, and clinical teams to identify cost containment and health improvement opportunities, leading to measurable value for both customers and the organization.Cross-Functional Collaboration: Collaborate closely with executive leadership, operations, and analytics teams to align commercial objectives with enterprise mission and margin goals.Leadership Development: Build and mentor a high-performing account management team that embodies a culture of collaboration, accountability, and results.

Education

• George Fox University

  Master of Business Administration (M.B.A.), Organizational Strategy

  2012 — 2014

• University of Oregon

  Bachelors of Science, Journalism: Public Relations with minor in Business

  1993 — 1997

Skills

• Innovation Development
• Population Health
• Group Medical
• Employee Benefits
• Benefits Administration
• Strategy
• Stop Loss
• Training
• Strategic Leadership
• Business Strategy
• Project Management
• Customer Service
• Management
• Team Building
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Recruiting
• Insurance
• Cobra
• Ppo
• Leadership
• Strategic Planning
• Analysis
• Account Management
• Collaborative Problem Solving
• Healthcare
• Facilitation
• Self-Funded
• Program Facilitation
• Relationship Management
• Health Insurance
• Managed Care