Angie Sadlicki
Director, Commercial Enablement @Cardinal Health
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WORK HISTORY
Director, Commercial Enablement @Cardinal Health
Dublin, OH, US
Led the Pharma Case Management Expansion and Salesforce Intake Form rollout to over 700 users, improving case resolution speed and customer satisfaction.• Led a newly formed team that improved the relationship with Inmar, trained Sales and Account Management teams on unsaleable returns, negotiated a new Inmar contract that mitigated a $500K cost increase, and improved pass-through program financial performance, projecting $1.4M in incremental service income for FY25 and $8M in FY26.• Established a robust foundation for future Customer Experience success by developing a 3-year roadmap and streamlining the annual VoC process.• Successfully integrated and mentored a Market Intelligence team, empowering them to deliver critical market analyses, including Specialty Market, Retail Independent Market, and 3PL analyses, despite competing priorities and a recent reorganization.• Realigned the Sales Enablement team, streamlining workflows, implementing key process improvements, and executing a Voice of Sales survey to enhance customer onboarding, resulting in improved efficiency and stronger sales support.• Created the Customer Supplier Focus (CSF) Executive Dashboard, aligning KPIs across departments to elevate the customer experience.• Partnered with external consulting firm to develop the Integrated CRM roadmap, aligning business needs with scalable technology solutions.• Finalist for the 2024 Founder’s Award.
EDUCATION
Bowling Green State University
Bachelor's degree, Business Administration and Management, General
ABOUT ANGIE SADLICKI
Tenacious and results-driven leader with proven track record of solving complex issues and meeting performance goals. Customer focused with an ability to form strong relationships with external and internal customers at all levels of management. Certified Lean Six Sigma Black Belt with experience managing complex projects and leading cross-functional teams. Demonstrated ability to hold teams accountable and follow through on commitments. Focused on getting the job done quickly, efficiently and correctly. Leads by example with willingness to \"roll up sleeves\" and jump into any project with little supervision.
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