Angie Capri

About Angie Capri

Marketing, Sales, Communications & Administrative Specialist with Excellent…

Experience

1. Administrative Specialist

   Rogers Behavioral Health

   Dec 2022 — Present · Walnut Creek, CA, US

   Clinic assistant in a psychiatric setting serving 60 patients via Intensive Outpatient & Partial Hospitalization programs.• Identifying & improving operations inefficiencies with streamlined systems & processes, increasing efficiency & sustainability by over 75% in all major areas.• Contributing to the clinic community & environment, including employees\' physical safety, in a positive, solution-focused manner & responding to codes & crises as needed using judgment, tact, & diplomacy, under the direction of clinical staff urgently & sensitively.• Performing administrative, receptionist & clerical responsibilities related to business operations. Demonstrating advanced knowledge of office procedures, techniques, & methods, under limited supervision, independently & collaboratively as part of a multidisciplinary team. Offering advanced organizational & time management skills, attention to detail, accuracy & follow-through, effective problem-solving & decision-making skills to troubleshoot & recommend appropriate actions & solutions for administrative issues, coordinating with IT department to maintain office equipment, & scanning patient documents into the clinic\'s electronic health record (EHR) software, Cerner.• Greeting, screening, assisting, & creating positive experiences for patients, families, visitors, & healthcare providers, in an empathetic, supportive, approachable manner & facilitating all forms of communication with timely & accurate responses in Microsoft Teams, Outlook, phone, & in person, in a positive, courteous, professional manner with accurate keyboarding, editing, grammar, detail orientation, & proofreading skills, displaying excellent interpersonal & team-building skills necessary to interact effectively with a diverse workforce, while demonstrating flexibility in prioritizing tasks & multitasking skills in a fast-paced environment of shifting priorities, deadlines, & frequent interruptions.

Education

• San Francisco State University

  Bachelor of Arts (B.A.), Criminal Justice/Political Science

• San Francisco State University

  Bachelor of Arts (B.A.), Psychology