Angie Roul

Head of Customer Success Europe @Regiondo

Bremen, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2023 — Present

Head of Customer Success Europe @Regiondo

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Bremen, DE

Strategic Leadership and Vision defining CSM team KPIs- Team recruitment, management and development across different European regions- Customer Relationship Management- Operational Excellence for CSM processes & budget management - Customer Retention and Growth via renewals, upselling / cross selling and onboarding- Reporting and Communication to senior leadership & stakeholders - Market and Regulatory Adaptation

EDUCATION

2010 — 2013

University of South Brittany

Licence, L.E.A. mention communication et échanges européens

2014 — 2015

La Rochelle Université

Master 2, L.E.A. mention Langues, culture et affaires internationales

2013 — 2014

Université Lille 3

Master 1, L.E.A mention Relations interculturelles et coopération internationale

SKILLS

Service ClientRéseaux SociauxSEOEnglishRelations PubliquesCommunity ManagementEspagnolMicrosoft WordForeign LanguagesAnglaisRelations InternationalesCommunication SkillsCommunication InterculturelleCmsRechercheMicrosoft OfficeMicrosoft ExcelPowerpoint

ABOUT ANGIE ROUL

Head of Customer Success Europe

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Angie Roul — Head of Customer Success Europe at Regiondo in Bremen, DE | Unifers