Angie Redfern
Sr Advisory Solution Consultant for Risk at ServiceNow
- Role
- Chairman of the Board at Red Oak Hope
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Angie Redfern
PROFESSIONAL SUMMARYDynamic Risk Management Executive with 20+ years of experience in Governance, Risk, and Compliance, customer excellence, IT, product development, and program management. Proven track record of leading cross-functional projects/programs to drive risk reduction initiatives and operational excellence in the technology sector, thereby achieving strategic business goals. Expert in leveraging automation to operationalize risk and common control management frameworks, processes, and projects aligned with ISO 27001, FedRAMP High, DOD IL4/IL5, EU AI Act, GDPR, and NIST standards among others. Successfully remediated audit findings and ensured compliance with international certifications, influencing over $1B ACV. Expertise in software product development, training, business workshops, customer success, and implementations.
Experience
Chairman of the Board
Jan 2025 — Present · Austin, TX, US
I am so thrilled to be leading an amazing Board of Directors for Red Oak Hope. A life changing organization that walks alongside human trafficking survivors bringing freedom, hope and restoration while working to stop trafficking altogether.
Education
The University of North Carolina at Chapel Hill
BA, Secondary Education and Teaching
1984 — 1988
Skills
- Visio
- Process Improvement
- Data Analysis
- Software Documentation
- Business Analysis
- Axure
- Requirements Analysis
- Training
- Requirements Gathering
- Healthcare Information Technology
- Sdlc
- Project Management
- Customer Service
- Business Process Improvement
- Powerpoint
- Agile Methodologies
- Microsoft Office
- Testing
- Leadership
- Analysis
- Microsoft Sql Server
- Change Management
- Software Development Life Cycle (Sdlc)
- User Acceptance Testing
- Healthcare
- Sql
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