Angie May
Corporate Guest Relations at BHG
- Role
- Corporate Guest Relations at Malones
- Location
- Lexington, KY, US
- LinkedIn followers
- 500 followers
Experience
Corporate Guest Relations
Jan 2008 — Present
My responsibilities are a wide range of duties. First and foremost I make sure that our motto (100% Guest Satisfaction, 100% Of The Time) is upheld at all times. If we happen to fail at a guest\'s experience then I do my best to make it right. This includes online surveys, calls to our corporate office and requests by managers. I am in charge of our inventory for our 10 locations, music licenses, projects and miscellaneous corporate requests by our Leadership group. Troubleshooting.lots of troubleshooting. I have to say I love my job and my company!
Skills
- Excel
- Strategic Planning
- Powerpoint
- Microsoft Excel
- Lotus Notes
- Salesforce.com
- Spreadsheets
- Inventory Control
- Microsoft Outlook
- Leadership
- Word
- Guest Recovery
- Hospitality
- Phone Etiquette
- Hospitality Industry
- Research
- Windows
- Marketing
- Microsoft Office
- Teamwork
- Survey Gizmo
- Nonprofits
- Restaurants
- Team Building
- Feedback Management
- Conflict Resolution
- Exacttarget
- Problem Solving
- Public Speaking
- Multi Tasking
- Micros
- Non-Profits
- Outlook
- Lotus 123
- Brokerage Cashier
- Internet
- Customer Service
- Donations
- Microsoft Word
- Team Leadership
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