Angie Gannon
Sales & Operations Leader | Builder of High‑Performing, New Organizations | Data‑Driven, People‑First Leadership | Grit Mindset
- Role
- Vice President, Ms-u s Business Operations at American Express
- Location
- Summit, NJ, US
- LinkedIn followers
- 500 followers
About Angie Gannon
I lead a team that acts as the strategic connective tissue between customer‑facing organizations and the broader risk management ecosystem. Under my leadership, the team brings operational rigor, institutional knowledge, and structured discipline into the First Line, ensuring that risk management is both actionable and aligned to real‑world business needs.We work in close partnership with control and risk counterparts to translate front‑line realities into enterprise‑level frameworks, while converting complex risk expectations into practical solutions that teams can confidently execute. Through this work, we simplify complexity, strengthen the control environment, and enable front‑line teams to stay focused on delivering value, deepening client relationships, and driving business performance.My leadership philosophy centers on clarity, empowerment, and impact. By building stability across cross‑functional, risk‑based initiatives, I guide the team in protecting the business, enhancing colleague and customer experiences, and enabling the organization to move fast, operate safely, and achieve meaningful results.
Experience
Vice President, Ms-u s Business Operations
Feb 2025 — Present
Education
Northeastern University
Masters Business Administraton, Management
2018 — 2021
Elmira College
Bachelors, Psychology
1991 — 1995
Elmira College
Bachelors, Business Administration, specialization in Management
1991 — 1995
Skills
- Customer Satisfaction
- Strategic Planning
- Strategy
- Self-Driven
- Crm
- Self Driven
- Program Management
- Negotiation
- Salesforce.com
- Strategic Partnerships
- Business Strategy
- Account Management
- Marketing
- Management
- Marketing Strategy
- Business-to-Business (B2b)
- Leadership
- Business Development
- Sales
- Business Insights
- Growth Mindset
- Customer Relationship Management (Crm)
- B2b
- Priority Management
- Selling
- Advertising
- Challenger Sales Skills
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