Angie Cefaratti

Branch Manager @RBC

CA

Manages and leads branch team of sales and service employees to deliver superior client loyalty and sales results across hours and days of business while championing proactive interaction and engagement of clients throughout the branch. Focuses team on activities that support the execution of the RBC advice promise by developing long-term profitable relationship with personal and business clients. Leads retention and growth of existing clients\' business as well as acquisition and anchoring of all new clients. Develops relationships with RBC and community partners to capture business opportunities. Ensures a high level of employee capability and engagement through coaching and sales management, empowering team to reach their optimum proficiency. Demonstrates commitment to operational effectiveness balancing meeting business objectives with the risk of loss to the shareholder.